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ICARE Values

ICARE Values

At MSECB, we think the way we do business is just as important as the business itself. Our employees all understand the responsibility we bear as we work together toward our common goal & mission:

Always work at being the best certification body in the market today.

We look towards our ICARE values as a unifying set of values to guide us in our day-to-day business life. These values are the foundation of MSECB reputation as a trusted organization that goes the extra mile to advance our customers’ success.



MSECB employees make decisions, with a focus on what is ethically right. Above all, we are committed to the greater good – for our company, our customers, our partners, and the corporate certification industry.


Customer First

Our commitment to our customers & partners makes us unique.

We want to hear from our customers & partners that they choose MSECB for our follow-through and customer-focused approach. Our customers and partners are at the centre of everything we do, and our success comes from their success.

They benefit from MSECB’s flexible yet compliant approach to their business and our ability to help them stay ahead of the constant changing requirements and certification landscape.



From top to bottom, we engage in personal commitments – to our customers, partners, and colleagues.

We hold ourselves accountable for keeping promises. We take and accept individual responsibilities for the decisions we make to generate results for our customers. We build trust with our customers and partners by delivering on our promises.

We all own accountability for MSECB.



Our people treat each other, our customers and partners with dignity, consideration, open-mindedness, and respect.

By valuing diverse styles and skills, recognizing everyone’s contribution, and staying open to each other’s point of view, MSECB cultivates an environment of innovation and collaboration – which pays off in the creative and proactive ways we solve problems for our customers and partners.



Our journey towards excellence never ends.

We always aim higher for our customers and partners. We take action with success in mind and focus on results, constantly finding new ways to innovate and improve, and we rigorously measure our progress. When customers choose MSECB, they are choosing a strong added value-based leader who will work tirelessly to achieve excellence in quality, compliance, and efficiency – for the better good of our customers and partners and the entire management system certification industry.

Meet our Management