The high professionalism of the auditors and back-office employees, prompt assistance and excellent quality made our choice very simple.
We are sure that when we chose MSECB we made the right choice.
– Vladimir Razuvaev, Сompliance & Legal Lead, Softline
Softline was established in Moscow as a provider of scientific software in 1993. The company’s domain — softline.ru — is one of the oldest on the Russian Internet. It was registered on September 13, 1996, as the 11th registered website in Russia.
By 1998, Softline’s core business was the supply of licensed software from Microsoft and other technology leaders. Softline Training Center began its operation in 1999, and in 2001 the distribution business and consulting subdivision were launched. At the same year, the first representative office of the company opened outside the city of Moscow – in Minsk.
In 2002, representative offices were opened in Kiev, Khabarovsk and Nizhny Novgorod, and a year later – in Almaty, Tashkent, Novosibirsk and Yekaterinburg, and then in many other Russian and CIS cities. At the same time, the company developed new IT services, such as technical support, IT outsourcing and software audit, and helped customers in implementing Microsoft Dynamics and SAP solutions creating and upgrading objectives of IT infrastructure. Also, in 2002, an online software store for small businesses and individuals was launched at www.allsoft.ru, and in 2008 Softline opened its first representative offices abroad, in Turkey, Venezuela and Vietnam.
In 2010, Softline joined its separated services engaged in technical support, consulting, information security, virtualization, CAD and others into the integrated Service Management Department. The new structure proved to be effective, and the services it provided became the hub of Softline’s’ growth. Significant growth was also a result of cloud solutions, hardware and information security.
By 2014 , the solution portfolio of Softline contained a variety of services associated with public, private and hybrid clouds created on the basis of Softline’s data centers and platforms of leading vendors. In the same year, Softline acquired the Brazilian Compusoftware – a local leader in licensing and infrastructure services.
Data centers were built and modernized rapidly and the largest data centers in Eastern Europe for 600+ racks were built in Belarus. In 2016, Softline continued to implement large-scale and high-tech projects for its customers in 30 countries.
Nowadays, Softline has become an international telecommunication company present in 50 countries.
IT industry is rapidly changing, and I’m sure that the pace of innovation will be even faster in the future. To remain in this industry in the next ten years it’s not enough to follow the market and technology trends, you have to become the trendsetter.
– Vladimir Razuvaev, Сompliance & Legal Lead, Softline
ISO Standards Certifications
As one of the most prominent software companies in the world, Softline has implemented and has gotten certified against the international Anti-Bribery Management System based on the ISO 37001 requirements. Softline is convinced that one of the most important factors of sustainable business development is strict compliance with the current legislation, which dictates anti-corruption internally and externally.
Softline was always committed to the categorical rejection of dishonest and illegal ways of doing business and strictly applies corruption prevention requirements established by national and international anti-corruption agencies.
“Moreover, the top management and stakeholders of Softline are and implemented based on the best practices globally. In the confident that the Anti-Bribery Management System is designed current business environment good faith is one of the key factors for progressive development. Every company should bear in mind that a certain company which has been gaining business reputation over the years, may lose its reputation in a matter of seconds”, Vladimir further adds.
Most Improved Parts of the Organization
Among the processes that were improved through the implementation of the Anti-Bribery Management System, Softlines’ team say that the legal due diligence process is the most improved part of the organization (consider that they conduct due diligence for each one of their partners).
Their due diligence procedure includes three verification stages and a final report stage.
Finally, all the verified information is aggregated in the compliance department, which complies an inclusive report on these findings.
All of these steps are bettered with the requirements that the ISO 37001 Anti-Bribery Management System standard has. Since the beginning of the implementation stage, Softline has seen major improvements, not only in these processes but also in their structural operational activities as well.
Pre & Post Certification Period
Comprehensive situation analysis at Softline in 2017 made it possible to identify a number of problems caused by external and internal factors, which relate to its intentions and the affectability of its management system to achieve intended results, and require solutions.
Due to its global presence, Softline had a large number of customers and partners, which require a correct and transparent business policy in a constantly changing legislative background for the IT services, information security, and personal data processing.
The implementation of the requirement of the Anti-Bribery Management System enabled Softline to streamline and optimize its internal management decisions and to form an anti-bribery corporate culture within Softline, which generally improved the effectiveness and efficiency of its activities, and reassured interested parties.
About your experience with MSECB
Prior to obtaining its MSECB ISO 37001 certification, Softline completed a screening process and got many testimonials regarding MSECB as a certification body. According to their team, all the analysis showed results which were in line with their requirements and that was one of the crucial reasons why they chose to cooperate with MSECB.
“MSECB provides high-level services, which consist of full support during each certification stage from preparation until the post-certification period.” added Vladimir.
“The high professionalism of the auditors and back-office employees, prompt assistance and excellent quality made our choice very simple. We are sure that when we chose MSECB we made the right choice.”
“The experience was rigorous and educating. The customer service is top notch.”
“Auditing by MSECB was a fantastic experience. The Auditor was very professional throughout the audit process and we are glad we chose MSECB as our certification body.”
“Our journey to ISO/IEC 27001 certification was surprisingly straightforward. Our auditors explained the process in advance, and we were able to meet the proposed schedule, which was much appreciated.”
“We had a great audit and are excited that we passed the assessment. The auditor was well experienced and MSECB
provided required support.”
“Everyone knows that an audit is not an easy process, and MSECB made it smooth. The MSECB team was very responsive, and all the answers to our questions were very clear and helpful.
We also felt that our company and our needs and ways of working were well understood. All the suggestions for improvement made perfect sense for us and were easy to put in place and get the buy-in of our employees”
“Protecting our customers and enhancing quality management has always been a priority for BIOS Middle East. Achieving ISO 9001, ISO/IEC 27001, ISO/IEC 27017, and ISO/IEC 27018 certifications provide independent assurance of our commitment to leverage the latest best practices and security controls around all our services.”
“It is important for an organization to get ISO 9001:2015 certification, to achieve efficiency in service delivery, and attain maximum customer satisfaction.”
“The ISO 9001:2015, ISO 45001:2018, and ISO 14001:2015 certifications are mostly a pre-requisite to participate in most major International EPC Tenders of large multi-national & government projects and very crucial in winning large clients. Following the decision to scale the business outside of Ghana, it was imperative that we get ISO certified.
The process has ultimately allowed us to boost the quality of our work/services, increase the satisfaction of our customers, and enhance the productivity and operational efficiency with the hope that it will set us apart from our competition.”
“By achieving ISO/IEC 27001 Tr3dent demonstrates commitment to provide our customers and partners with a level of information security conformity that meets the highest industry standards and secures our clients’ data accordingly.”
“Vision 2030 has been inspiring us to achieve an unprecedented step in the field of cybersecurity in line with the Kingdom’s aspirations to be one of the best cybersecurity leaders in the world.
Following our successful certification against ISO/IEC 27001:2013 and ISO 22301:2019, we consider ISO/IEC 27032:2012 certification as an additional step towards the achievement of our strategic goal to integrate the highest standards of cybersecurity and information security procedures.”
“Security within an organization belongs to everyone, and it requires the full effort of a team. Being audited and having conformity with the requirements for ISO/IEC 27001 and ISO/IEC 27701 certifications was and remains to be an opportunity to reinforce our commitment to data privacy and security not only for the customers and partners we serve, but in our company-wide culture.”
“Not only is ISO 13485 Certification a validation of the high standards that Sisu Global follows in our quality procedures to ensure a safe product, but it has also been critical in our expansion. ISO 13485 is recognized as a global standard and being certified with this standard, has opened up new global markets for our novel autotransfusion device, Hemafuse.”
“For us at Viseven, the ISO/IEC 27001 certification is a staple of corporate responsibility: it confirms our compliance with our customers’ information security requirements, as well as those of applicable legislation, all of which is engrained in our corporate DNA as part of the digital culture as a tech company.”
“The ISO 37001 certification process has been a starting point to drive organizational change and redefine trust within the company, as well as a good opportunity to provide extensive anti-bribery training to employees.”
“ISO/IEC 27001: To become more productive and ensure information security effectiveness.”
“By achieving ISO 9001 and ISO/IEC 27001 certifications, ELEKS has shown its commitment to quality and information security, ensuring that all the necessary controls are in place, and that its people, the technology, and their processes have met the requirements of these standards. The certifications assure clients and partners that ELEKS prioritizes robust quality, security and reliability in its delivery and management processes.”
“Being a leading pure cyber security company, we had to comply with high standards of information security and quality to strengthen our corporate responsibility and sustainability. The ISO/IEC 27001 and ISO 9001 certifications allowed us to raise our trustworthiness and reliability vis a vis our stakeholders as a cyber security service provider of reference in the region.”
“For Alter Domus, achieving ISO/IEC 27001 and ISO 22301 certification demonstrates to our customers and all interested parties that our information security and business continuity management systems operate to the highest industry standards.”
“Achieving ISO/IEC 27001:2013 certification further strengthens the deep trust we have built with our customers and partners, as well as further protecting our brand and enhancing our operations.”
“In one hand, MSECB customer service team proved their values by being really professional and keen on their approach. They were always ready and willing to support us with any clarity related to MSECB services. On the other hand, MSECB auditor/s showed a great maturity and competence at handling the entire certification audit process independently end-to-end. We highly recommend you to consider MSECB as your certification body so you can live a great experience”
“Certifications enable accountability by aligning technology, processes, and people to respond to imperatives regarding governance, risk, and compliance – or in other words, they demonstrate our trustworthiness through the lenses of an independent third party.”