Vodafone Egypt
By achieving ISO/IEC 27001 certification, Vodafone Egypt’s cloud services demonstrate an unwavering commitment to protecting customer data and ensuring the highest standards for information security.
This certification is a testament to the dedication to providing secure and reliable cloud services, giving customers peace of mind and a competitive advantage in the market.
– Samah Khamis (Head of Cyber Security, Vodafone Egypt) and
Mohamed ZainElAbideen (Cyber Prevent and Assurance Manager)
About Vodafone Egypt
Since its debut in Egypt in 1998, Vodafone, a leading telecommunications company in Europe and Africa, has been committed to connecting people for a better future. With a focus on inclusivity and sustainability, Vodafone Egypt plays a vital role in building a digitally sustainable society that enhances socioeconomic progress, is inclusive for all, and does not come at a cost to our planet.
As one of the biggest British investors in Egypt, Vodafone has grown over the years to become the leading mobile operator in Egypt, not only in revenue share but also to become the number 1 mobile operator in Egypt with the largest customer base. Currently, Vodafone proudly serves over 44 million customers in Egypt, offering advanced technology, a supportive working environment for its 6K dedicated employees, and impactful corporate responsibility initiatives for the community.
Vodafone Egypt’s services encompass a wide range of offerings, from network services to business solutions, with a total investment of $75 billion. In 2023, the company constructed over 200 new sites in rural Egypt, totaling more than 4,100 rural network sites, a 6% increase compared to the previous fiscal year.
Vodafone Egypt continues to expand its 4G coverage along the main national roads in Egypt. With more than 5 million active users, Vodafone Cash has successfully maintained a market share of 91% for transactions, representing 65% of the total e-wallet transactions.
Vodafone Egypt continues to expand its 4G coverage along the main national roads in Egypt. With more than 5 million active users, Vodafone Cash has successfully maintained a market share of 91% for transactions, representing 65% of the total e-wallet transactions.
Vodafone Egypt’s commitment to supporting businesses and Egypt’s government extends to the Vodafone Business Unit, which offers technological solutions to ensure the smooth digitization of critical sectors such as healthcare. Vodafone Egypt was announced as the strategic digital partner for the UHI project in Egypt. As for SMEs, Vodafone Egypt has been supporting SMEs through their digital journeys, helping them to prosper as they embrace digitalization by providing them with suitable digital solutions, guidance, and expertise, including different initiatives such as V-Hub and Knowledge Center.
Vodafone’s unwavering dedication has earned the company well-deserved recognition for its exceptional accomplishments. In 2023, the company was honored with the prestigious Best Mobile Network Award and the Best Fixed Network Rates Award by Umlaut, further affirming its industry leadership. This is besides being recognized as “The Largest Network Investments” in Egypt by Bt100 awards, holding ISO/IEC 27001:2013 and ISO/IEC 27017:2015 certifications for cybersecurity, being the top employer for 3 consecutive years, and topping the annual prestigious Best Places to Work program for more than 2 years.
Why did you choose to get certified against ISO/IEC 27001 and ISO/IEC 27017?
Implementing and achieving certification against ISO/IEC 27001 and ISO/IEC 27017 standards can bring several benefits, including an improved information security framework, enhanced customer trust, compliance with legal and regulatory requirements, competitive advantage, and improved internal processes.
These certifications demonstrate a commitment to information security management, assuring customers and stakeholders that their data is secure and helping companies differentiate themselves in the market.
Benefits of obtaining certification against
ISO/IEC 27001 and ISO/IEC 27017
As a public cloud service provider, certifying against ISO/IEC 27001 and ISO/IEC 27017 gives us several benefits, providing our customers with confidence that their data is in safe hands. Moreover, our improved risk management from these certifications helps us prevent security incidents and minimize their impact. Being certified against these standards gives us a competitive edge by demonstrating our commitment to security and compliance.
Experience with MSECB
Working with MSECB as a certification body to achieve ISO certification was a valuable experience. Their expertise and guidance throughout the certification process helped to ensure conformity with ISO standards. Their commitment to quality and professionalism was greatly appreciated, and we look forward to continuing our partnership with them in the future.
Other Testimonials
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“InvesCore Financial Institution views the achievement of ISO 9001 and ISO/IEC 27001 certifications as a testament to our management’s and employees’ dedication to fostering a culture of continual improvement and robust risk management. We are proud to have successfully completed the three-year auditing process, and our experience with MSECB was truly pleasant.”
“Our experience with MSECB for the ISO 22301:2019 certification is exceptional, marked by their high professionalism and expertise. The auditor conducted a meticulous and thorough audit, offering detailed assessments and valuable insights into best practices for business continuity management. The auditor’s collaborative approach facilitated open communication and effective issue resolution, while their clear, constructive feedback provided an opportunity for improvement aligning with ISO/ 22301:20219 standard.
Beyond the standard audit, the auditor’s value-added insights specific to the security industry further strengthened our resilience. Throughout the process, MSECB’s supportive customer service was outstanding; consistently responsive, approachable, and helpful.”
“One of Paystack’s core values is “Insist on high standards” which reminds us that merchants trust us with their livelihoods. As such, we give this responsibility our absolute best. At Paystack, we seek to be the reliable industry experts that our merchants and partners can count on, especially in areas critical to their operations like privacy and security. By adhering to the rigorous ISO/IEC 27001 and ISO/IEC 27701 standards, we are not only able to maintain top-tier security and privacy practices but also champion these standards throughout the fintech ecosystem.”
“We had a positive experience with MSECB. Our concerns were addressed in a friendly and timely manner, showcasing MSECB’s commitment to assisting organizations in achieving robust information security management systems.”
“The audit and certification experience with MSECB was highly positive, as we learned more about the industry standards.
Throughout the certification process, MSECB showcased a commitment to quality which was greatly valued.
Overall, MSECB demonstrated a strong dedication to customers’ needs. The entire MSECB team maintains a high level of standards of professionalism.”
“Exclusive Capital’s journey through the ISO/IEC 27001 certification process with MSECB was characterized by a meticulous verification aligning with global standards.
Our experience with MSECB was exceptionally positive and professional. The auditing process stood out for its thoroughness, organization, and attention to detail. MSECB’s customer service was commendable, featuring responsive and knowledgeable staff facilitating a seamless certification process.
Our overall collaboration with MSECB reflected professionalism, expertise, and a shared commitment to upholding the highest standards in information security.
We value this partnership and eagerly anticipate continued collaboration.”
“Our audit and certification experience with MSECB was exceptional. The auditing process was thorough yet collaborative, with MSECB demonstrating expertise and professionalism. Their customer service was commendable, providing clear guidance and prompt responses. The partnership with MSECB has facilitated a seamless certification journey and reinforced our confidence in their commitment to excellence and the high standards upheld by their team.”
“ISO/IEC 27001 is the crucial information security certification that has enabled us to improve processes within the company to become even better and more secure for our current and future clients.”
“The certificate reflects the robust Business Continuity Management System in place that is implemented to handle any potential business disruptions, minimize downtime, shorten recovery time, and demonstrate CBE’s organizational resilience to efficiently maintain the functionality of the Central Bank of Egypt and its prominence locally and internationally.”
“At Interswitch, ISO 22301 certification represents our unwavering commitment to resilience, dedication to business continuity, and profound understanding of the significance of preparing for the unexpected.
ISO 22301 certification is a proactive approach to risk management that demonstrates to stakeholders and customers that we at the Switch prioritize the continuity of our operations, even in the face of adversity. It is not just a mark of achievement; it shows the Switch’s ability to weather storms and emerge stronger on the
other side.”
“By achieving ISO/IEC 27001 certification, Vodafone Egypt’s cloud services demonstrate an unwavering commitment to protecting customer data and ensuring the highest standards for information security. This certification is a testament to the dedication to providing secure and reliable cloud services, giving customers peace of mind and a competitive advantage in the market.”
“GET Group, a leading provider of identity management and security solutions has shown its commitment to quality and information security by being ISO 9001 and ISO/IEC 27001 certified. These certifications enhance trust and reliability amongst our customers and partners, enhancing our day-to-day operation and protecting our assets.”
Mrs. Maysoon Jamal – Chief Executive Officer at GET Group Holdings
“Achieving the ISO 22301 certification puts Ecobank amongst an elite group of organizations that are committed to business resilience and continuity in the delivery of products and services to their customers, even in the event of a disruption. In addition, the bank’s management have also inculcated a culture of business continuity in all staff, such that, in any disruptive event, everyone is fully aware of their roles.”
“The ISO/IEC 27001 certification is a crucial step to continually improve our information security and protect the data that our customers entrust us with.”
“MSECB immediately responded to any request and was instantly available to offer their help and support. They have a good understanding of customers’ needs and excellent client orientation.”
“DAZN had an excellent experience with MSECB. The auditors were well prepared, with a high degree of knowledge of the ISO/IEC 27001 standard.”
“The high professionalism of the auditors and back-office employees, prompt assistance and excellent quality made our choice very simple. We are sure that when we chose MSECB we made the right choice.”
“The experience was rigorous and educating. The customer service is top notch.”
“Auditing by MSECB was a fantastic experience. The Auditor was very professional throughout the audit process and we are glad we chose MSECB as our certification body.”
“Our journey to ISO/IEC 27001 certification was surprisingly straightforward. Our auditors explained the process in advance, and we were able to meet the proposed schedule, which was much appreciated.”
“We had a great audit and are excited that we passed the assessment. The auditor was well experienced and MSECB
provided required support.”
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“The ISO 9001:2015, ISO 45001:2018, and ISO 14001:2015 certifications are mostly a pre-requisite to participate in most major International EPC Tenders of large multi-national & government projects and very crucial in winning large clients. Following the decision to scale the business outside of Ghana, it was imperative that we get ISO certified.
The process has ultimately allowed us to boost the quality of our work/services, increase the satisfaction of our customers, and enhance the productivity and operational efficiency with the hope that it will set us apart from our competition.”
“By achieving ISO/IEC 27001 Tr3dent demonstrates commitment to provide our customers and partners with a level of information security conformity that meets the highest industry standards and secures our clients’ data accordingly.”
“Vision 2030 has been inspiring us to achieve an unprecedented step in the field of cybersecurity in line with the Kingdom’s aspirations to be one of the best cybersecurity leaders in the world.
Following our successful certification against ISO/IEC 27001:2013 and ISO 22301:2019, we consider ISO/IEC 27032:2012 certification as an additional step towards the achievement of our strategic goal to integrate the highest standards of cybersecurity and information security procedures.”
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“For us at Viseven, the ISO/IEC 27001 certification is a staple of corporate responsibility: it confirms our compliance with our customers’ information security requirements, as well as those of applicable legislation, all of which is engrained in our corporate DNA as part of the digital culture as a tech company.”
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“Being a leading pure cyber security company, we had to comply with high standards of information security and quality to strengthen our corporate responsibility and sustainability. The ISO/IEC 27001 and ISO 9001 certifications allowed us to raise our trustworthiness and reliability vis a vis our stakeholders as a cyber security service provider of reference in the region.”
“For Alter Domus, achieving ISO/IEC 27001 and ISO 22301 certification demonstrates to our customers and all interested parties that our information security and business continuity management systems operate to the highest industry standards.”
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“In one hand, MSECB customer service team proved their values by being really professional and keen on their approach. They were always ready and willing to support us with any clarity related to MSECB services. On the other hand, MSECB auditor/s showed a great maturity and competence at handling the entire certification audit process independently end-to-end. We highly recommend you to consider MSECB as your certification body so you can live a great experience”
“Certifications enable accountability by aligning technology, processes, and people to respond to imperatives regarding governance, risk, and compliance – or in other words, they demonstrate our trustworthiness through the lenses of an independent third party.”
